Send us a message
For product questions, bug reports, feedback, and download help, email high0223@gmail.com.
Typical topics include installation, playback, batch export, audio extraction, app compatibility, and unexpected errors.
Email supportPrivacy and deletion requests
For account or personal data deletion requests, please follow the instructions in our Privacy Policy. Include enough information for us to identify the request, but never include passwords, payment details, or other unnecessary sensitive information.
Music and usage questions
If you have a question about a track, CC0 status, public-domain material, attribution, or commercial use, include the track name and the way you plan to use it. We can help clarify the information available in the catalog, but you remain responsible for confirming the license that applies to your project.
Help us help you faster
- Describe what you expected and what happened instead.
- Include your Android version and the Master BGM app version when reporting a technical issue.
- Share the steps that reproduce the issue and any visible error message.
- Do not attach private media unless it is necessary and you have permission to share it.
For general information, you can also review the Privacy Policy and Terms of Service.